Please read these Terms carefully before using the mixue88 platform. By creating an account or placing a wager, you agree to be bound by these Terms in full.
You must be at least 21 years of age to register and use the mixue88 platform. Age verification is enforced at the KYC stage prior to any withdrawal.
Each player may hold only one active mixue88 account. Duplicate accounts will be suspended and balances may be forfeited pending investigation.
All promotional bonuses are subject to wagering requirements, game contribution rates, and expiry conditions as stated on the individual promotion page.
Players are responsible for maintaining the confidentiality of their login credentials. mixue88 is not liable for losses resulting from unauthorised access due to player negligence.
Collusion, bonus abuse, arbitrage betting, use of automated tools, and any form of fraudulent activity are strictly prohibited and will result in account termination.
mixue88 reserves the right to amend these Terms at any time. Continued use of the platform following notification of changes constitutes acceptance of the revised Terms.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and mixue88 ("the Platform", "we", "us", "our"), governing your access to and use of the mixue88 website at mixue88.one and all associated services, including but not limited to online casino gaming, sports betting, live dealer games, and slot games (collectively, "the Services").
By registering an account, accessing the Platform, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. If you do not agree with any part of these Terms, you must not use the mixue88 platform.
mixue88 operates under an international gaming authority licensing framework. These Terms are written in English and the English version shall prevail in the event of any inconsistency with any translation.
To register and use the mixue88 platform, you must satisfy all of the following eligibility requirements at all times:
mixue88 reserves the right to request documentary evidence of eligibility at any time. Providing false information to establish eligibility constitutes a material breach of these Terms and may result in account suspension and forfeiture of funds.
Each Player may hold only one (1) active account on the mixue88 platform. The registration of multiple accounts by the same individual — whether using different email addresses, payment methods, or device identifiers — is strictly prohibited. Duplicate accounts will be merged or suspended and any promotional balances held therein may be voided.
When registering, you agree to provide accurate, current, and complete information and to update that information promptly if it changes. Your registered name must match the name on the identification documents used for KYC verification and on the payment methods used for deposits and withdrawals.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. mixue88 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to maintain the security of your credentials.
If you suspect that your account has been accessed without your authorisation, you must notify mixue88 support immediately at [email protected]. mixue88 may temporarily suspend your account pending investigation of any reported security breach.
mixue88 is required to verify the identity of all Players prior to processing any withdrawal. This Know Your Customer ("KYC") process is a regulatory requirement under the international gaming authority licensing framework under which mixue88 operates.
KYC verification requires you to submit:
mixue88 aims to complete KYC verification within 24 to 48 hours of receiving all required documentation. Withdrawals will not be processed until KYC is completed and approved. mixue88 reserves the right to request additional documentation at any stage if deemed necessary for compliance purposes.
Information collected during KYC is processed and stored in accordance with the mixue88 Privacy Policy. Player data is not sold or disclosed to unaffiliated third parties except as required by applicable law or regulatory authority.
The minimum deposit amount is RM20 (Malaysian Ringgit twenty). mixue88 accepts deposits via Touch n Go eWallet, Boost, Maybank online banking, CIMB online banking, Public Bank online banking, Visa/Mastercard, and bank transfer. All deposits are denominated and processed in MYR. mixue88 does not accept deposits in foreign currencies.
Deposits made in good faith are credited to your mixue88 wallet balance promptly upon confirmation of receipt. E-wallet deposits (Touch n Go eWallet, Boost) typically credit within seconds. Bank transfer deposits may take up to one (1) business day. mixue88 does not charge deposit processing fees, though your payment provider may apply its own charges.
Withdrawals are subject to completed KYC verification. The minimum withdrawal amount is RM50. Withdrawals will be processed to the same payment method used for the Player's most recent deposit, where technically feasible, to comply with anti-money laundering requirements.
mixue88 targets the following processing timeframes: e-wallet withdrawals within 30 minutes of approval; bank transfer withdrawals within one (1) business day of approval. These are target timeframes only and may be affected by third-party processing delays outside mixue88's control. mixue88 reserves the right to request additional verification before processing withdrawals above certain thresholds.
mixue88 maintains anti-money laundering (AML) procedures in compliance with applicable regulations under its licensing framework. The Platform reserves the right to conduct enhanced due diligence on any transaction, to delay processing of withdrawals pending investigation, and to report suspicious transactions to relevant authorities as required by law. Deposits may not be withdrawn without having been used for genuine wagering activity.
mixue88 may from time to time offer promotional bonuses, free spins, cashback, or other incentives to Players. All promotions are subject to the specific terms and conditions set out on the individual promotion page, including wagering requirements, eligible games, minimum odds, time limits, and maximum withdrawal limits on bonus winnings. In the event of any conflict between specific promotion terms and these general Terms, the specific promotion terms shall prevail.
By accepting a bonus, you agree to the associated wagering requirements. Attempting to withdraw bonus funds before the applicable wagering requirement is satisfied will result in the bonus and any winnings derived from it being voided. mixue88 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice.
Bonuses are intended for personal recreational use only. Any attempt to exploit promotional mechanics through systematic wagering strategies, use of multiple accounts, coordination with other Players, or any other form of bonus abuse will be treated as a violation of these Terms and may result in account suspension and forfeiture of balances.
Each game and betting market on the mixue88 platform is subject to its own specific game rules, which are accessible within the game interface or the sportsbook market information panels. These game-specific rules supplement these general Terms and Players are responsible for familiarising themselves with the applicable rules before wagering.
All bets are final once confirmed. mixue88 reserves the right to void any bet that was placed on an erroneous market or at an obviously incorrect price due to a technical error, data feed failure, or human error. In such cases, the staked amount will be returned to the Player's account. Winnings paid in error must be returned to mixue88 upon request.
In the event of a dispute regarding the outcome of a game or bet, the result recorded in the mixue88 system shall be authoritative, except in cases where a manifest technical error is established by system review.
The following activities are strictly prohibited on the mixue88 platform and will result in account suspension, cancellation of associated bets and bonuses, and may result in forfeiture of account balances:
All content on the mixue88 platform — including but not limited to software, game assets, graphics, logos, trademarks, text, and user interface design — is the intellectual property of mixue88 or its licensed content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the mixue88 platform without the prior written consent of mixue88. Any unauthorised use of mixue88 intellectual property may result in legal action.
mixue88 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy. mixue88 implements technical and organisational security measures to protect your data against unauthorised access, loss, or disclosure.
mixue88 is committed to promoting responsible gambling. The Platform provides tools including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion — all accessible directly from the account dashboard. Players experiencing gambling-related difficulties are encouraged to make use of these tools and to seek independent support from a licensed counsellor.
mixue88 strictly enforces its 21+ age policy. Persons under the age of 21 are prohibited from registering or wagering on the Platform. If a Player believes a minor has accessed their account, they should contact support immediately.
For further information on responsible gaming policies, refer to the Responsible Gaming page.
To the fullest extent permitted by applicable law, mixue88 and its officers, directors, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, service interruption, or any other commercial losses, even if mixue88 has been advised of the possibility of such damages.
mixue88's total aggregate liability to any Player in respect of all claims arising under or in connection with these Terms shall not exceed the total amount deposited by that Player in the 12 months preceding the claim. Nothing in these Terms shall limit or exclude liability for fraud, fraudulent misrepresentation, or any other liability that cannot be limited or excluded under applicable law.
The mixue88 platform is provided "as is" and "as available". mixue88 does not warrant that the Platform will be uninterrupted, error-free, or free from technical faults. Scheduled and emergency maintenance may affect Platform availability, and mixue88 shall not be liable for any losses incurred during periods of unavailability.
mixue88 reserves the right to suspend or terminate any Player account at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that the Player has violated these Terms, engaged in fraudulent activity, or where continued operation of the account would create regulatory, legal, or reputational risk to the Platform.
Upon termination for cause, mixue88 may, in its absolute discretion, withhold any account balance pending investigation. Where a Player is found to have engaged in fraudulent activity or material breach of these Terms, mixue88 may permanently forfeit the account balance as a remedy for losses suffered.
Players may close their account at any time by contacting mixue88 support. Upon account closure, any remaining balance (net of applicable bonus funds subject to incomplete wagering requirements) will be processed for withdrawal to the Player's verified payment method, subject to standard KYC requirements.
If you have a dispute with mixue88 regarding any aspect of the Platform or these Terms, you should first contact our customer support team via live chat or by email at [email protected]. mixue88 aims to resolve all complaints within five (5) business days of receipt.
If a dispute is not resolved to your satisfaction following engagement with our support team, the matter may be escalated to the dispute resolution procedure available under the international gaming authority licensing framework under which mixue88 operates. Details of the applicable escalation process are available from the mixue88 support team upon request.
These Terms shall be governed by and construed in accordance with the laws applicable under mixue88's international gaming authority licensing jurisdiction. Any dispute that cannot be resolved by the parties or through the dispute resolution procedure in clause 14 shall be subject to the exclusive jurisdiction of the courts of the applicable licensing jurisdiction.
mixue88 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, mixue88 will provide reasonable notice to registered Players via email or a prominent notice on the Platform. Continued use of the mixue88 platform following the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must discontinue use of the Platform and request account closure.
For questions or concerns regarding these Terms and Conditions, please contact the mixue88 support team:
mixue88 endeavours to respond to all written enquiries within two (2) business days.
Now that you've reviewed our Terms, join thousands of Malaysian players who trust mixue88 for fair, secure, and entertaining online gaming — all in MYR.
21+ only. Gambling can be addictive — please play responsibly.