Your privacy matters to us. This Policy explains exactly what personal data mixue88 collects, why we collect it, how we protect it, and what rights you have over your information.
mixue88 uses 256-bit SSL encryption and modern cryptographic storage standards to protect your personal data against unauthorised access or disclosure at every point of collection and storage.
mixue88 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Data sharing with third parties is limited to what is strictly necessary for service delivery, compliance, and payment processing.
You have the right to access, correct, and request deletion of your personal data held by mixue88, subject to our legal retention obligations and the requirements of our international gaming authority licensing framework.
We collect only the personal data that is necessary for account creation, KYC verification, payment processing, customer support, and regulatory compliance. We do not collect data beyond what serves a legitimate, defined purpose.
Personal data is retained only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and our licensing authority obligations. Data is securely deleted or anonymised when no longer needed.
In the event of a data security incident that is likely to result in a risk to your rights, mixue88 will notify affected Players without undue delay and in accordance with applicable notification obligations under our regulatory framework.
This Privacy Policy ("Policy") describes how mixue88 ("we", "us", "our", "the Platform") collects, uses, discloses, retains, and protects personal data in connection with your use of the mixue88 website at mixue88.one and all associated services (collectively, "the Services").
mixue88 is committed to handling personal data responsibly and in accordance with applicable data protection principles. This Policy is incorporated by reference into the mixue88 Terms and Conditions. By registering an account or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should not use the mixue88 platform.
We may update this Policy from time to time. Where changes are material, we will notify registered Players via email or a prominent notice on the Platform. The effective date at the top of this Policy indicates when the current version came into force.
mixue88 acts as the data controller in respect of personal data collected through the mixue88 platform. As data controller, mixue88 determines the purposes and means by which your personal data is processed. mixue88 operates under an international gaming authority licensing framework, which imposes regulatory obligations on data collection, verification, and retention that inform how we handle personal information.
For all data protection enquiries, Players may contact the mixue88 data protection contact at support@mixue88.one.
When you create a mixue88 account, we collect your full name, email address, date of birth, residential address, and a username and password of your choosing. This information is required to establish and administer your account.
To comply with anti-money laundering (AML) obligations and age verification requirements under our licensing framework, mixue88 collects copies of identity documents (Malaysian MyKad or passport), proof of address documents (utility bill, bank statement, or official correspondence), and where required, documentation relating to source of funds. This data is mandatory before any withdrawal is processed.
mixue88 collects transaction records, including deposit amounts, withdrawal requests, payment method identifiers (e-wallet account references, bank account prefixes), and transaction timestamps. Full payment card numbers are never stored by mixue88 — card transactions are handled by PCI-DSS compliant payment processors.
We record your wagering history, game session data, bet amounts, outcomes, and account balance movements. This data is necessary for account administration, dispute resolution, responsible gaming monitoring, and regulatory compliance.
When you access the mixue88 platform, we automatically collect your IP address, device type and operating system, browser type and version, session timestamps, and pages accessed. This data is used for security monitoring, fraud detection, and platform performance analysis.
If you contact mixue88 customer support via live chat or email, we retain records of those communications for quality assurance, dispute resolution, and regulatory purposes.
mixue88 uses your personal data for the following purposes:
mixue88 processes personal data on the following legal bases:
The mixue88 platform uses cookies and similar tracking technologies to deliver and improve the Services. Cookies are small text files stored on your device when you visit the Platform. mixue88 uses the following categories of cookies:
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the mixue88 platform, though some personalisation features may be affected.
mixue88 does not sell, rent, or trade your personal data to third parties for marketing purposes. We share personal data with third parties only in the following circumstances:
All third parties with whom mixue88 shares personal data are subject to contractual obligations requiring them to process that data only for the specified purpose and to maintain appropriate security standards.
As an internationally licensed platform, mixue88 may transfer your personal data to service providers and infrastructure located outside Malaysia. Where such transfers occur, mixue88 implements appropriate safeguards to ensure that your data receives a standard of protection consistent with this Policy — including contractual clauses requiring recipient organisations to maintain equivalent data protection standards.
mixue88 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
Notwithstanding these measures, no security system is entirely impenetrable. In the event of a data security breach that is likely to affect your rights, mixue88 will notify you in accordance with applicable notification obligations.
mixue88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including ongoing account administration, legal compliance, and dispute resolution. Specifically:
Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identified individual.
Subject to the limitations imposed by applicable law and our regulatory obligations, you have the following rights in respect of your personal data held by mixue88:
To exercise any of these rights, contact mixue88 at support@mixue88.one. We will respond to verified requests within 30 days. We may request proof of identity before processing a data subject request.
The mixue88 platform is strictly for persons aged 21 years and above. mixue88 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a person under 21 has registered on the mixue88 platform, please contact us immediately at support@mixue88.one.
mixue88 may send you promotional emails, bonus notifications, and updates about new features or games if you have opted in to receive such communications during registration or subsequently through your account notification settings. We will not send you marketing communications without your prior consent.
You may opt out of marketing communications at any time by updating your communication preferences in your account settings, or by contacting mixue88 support. Opting out of marketing communications will not affect transactional communications relating to your account — such as deposit confirmations, withdrawal notices, KYC requests, and security alerts — which are sent on the basis of contractual necessity.
mixue88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform features. Where changes are material, we will provide reasonable notice to registered Players via email or a prominent banner on the Platform before the revised Policy takes effect. The effective date at the top of this document will be updated accordingly. Continued use of the mixue88 platform following notification of material changes constitutes acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or mixue88's handling of your personal data, please contact us through any of the following channels:
mixue88 aims to respond to all data protection enquiries within five (5) business days. For formal data subject rights requests, we will respond within 30 calendar days of receiving a verified request.
Play with confidence — your personal data is secured, never sold, and handled in full compliance with our international licensing obligations. Join Malaysian players who trust mixue88.
21+ only. Please gamble responsibly.